Terms of Service
Professional terms for using QLAC as a technical audit, web quality, reporting, and monitoring platform.
Last updated: 2026-05-11
1. Service scope
QLAC provides a platform to measure, document, and monitor technical quality: Laravel audits, lab Lighthouse checks, indexation, reports, evidence, improvement plans, and billing or subscription features where active.
The service is intended for professional teams, B2B clients, agencies, and technical stakeholders who need visibility and traceability over web and backend projects.
2. Account responsibilities
- Provide accurate information, keep credentials confidential, and use 2FA where required by your organization.
- You are responsible for activity under your account unless unauthorized use is attributable to a QLAC breach.
- If acting for a company, you confirm that you have authority to accept these terms.
3. Plans, payments, and cancellation
Plans may include Free Trial, Starter, Pro, and Business, with limits for projects, users, measurements, reports, indexation, and features. The limits shown in pricing or inside the app govern operational usage.
Paddle acts as billing provider when payments are enabled. Taxes, invoices, payment methods, and payment confirmation are handled through Paddle. QLAC does not store card or bank details.
Upgrades, downgrades, cancellations, and trial expiration are applied based on the confirmed provider status and active plan rules.
4. Acceptable use
- Do not audit URLs, repositories, or systems without sufficient authorization.
- Do not attempt to access other clients' data, bypass limits, exploit vulnerabilities, or perform abusive scraping.
- Do not intentionally upload malware or use QLAC to distribute illegal or harmful content.
- Do not present QLAC results as certifications, guarantees, or conclusions that QLAC has not expressly issued.
5. Audits, Lighthouse, and reports
Lighthouse measurements are lab data and may vary by device, network, environment, Lighthouse version, third parties, and execution time. Real INP requires field data or RUM and must not be presented as measured by Lighthouse without that source.
Reports and recommendations help prioritize improvements, but do not guarantee SEO rankings, absence of defects, regulatory compliance, absolute security, or replace a formal penetration test unless specifically contracted.
6. Files, repositories, and AI
The client confirms it has the right to upload files, connect repositories, or provide URLs. QLAC treats uploaded code and files as untrusted and does not execute client code in flows not designed for that purpose.
GitHub/GitLab integrations should use minimal permissions, preferably read-only, explicit consent, and visible revocation. AI capabilities, if enabled, are assisted, traceable, and must not mark actions as verified without technical evidence or human approval.
7. Intellectual property and confidentiality
The client keeps its data, code, trademarks, and content. QLAC keeps ownership of the platform, methodology, templates, design, software, internal documentation, and know-how unless otherwise agreed in writing.
Confidential information must be used only to provide the service, protect the platform, comply with legal obligations, or follow authorized instructions.
8. Suspension and liability
QLAC may suspend accounts for non-payment, abuse, security risk, legal breach, or use that may affect third parties. Where reasonable, QLAC will attempt notice before permanent measures.
Liability should be limited reasonably under applicable law. These terms do not exclude liabilities that cannot legally be limited.
9. Governing law and contact
These terms are governed by the laws of New Mexico, USA, except where mandatory law provides otherwise. Fantomid LLC's operating jurisdiction is New Mexico, USA. Contact: support@qlacaudit.com; privacy: privacy@qlacaudit.com.